I would recommend deleting all of the temporary internet files (sometimes called cache) that are stored by your browser. If you are unsure how to do this, here is a tutorial: http://support.chess.com/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=1&parentid=0 .
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Dear helper,
Today I have problems with the screen durring playing a game.
The problem:
after starting a new game I get a grey/sometimes a blue screen
the result: I can't play - unfortunately
Thanks for thinking about this problem!
Have a nice day!
greetings
enroute