I got a paid account and my computer analysis' come within a day or two. I don't know if there is a correlation.
computer analysis taking over a week!
I asked chess.com and they sent a kind reply saying that they are working on a totally new system that should be here in a few days :)
I finished a game against 'runvuk' on the 22nd and submitted it for computer analysis over a week ago - and it's still processing! Is anyone else having this problem?