Forums

Configuration Error: Unknown Application Version

Sort:
CyberSensei

Staff,

I'm not seeing any images on my Online Chess games and am receiving a dialog box with the error on a number of pages I visit:

Configuration Error: Unknown Application Version

in IE7 and FF3

I'm running the latest JVM/JRE. Any ideas why I'm receiving this error.

CyberSensei

I think it may have something to do with GoogleAnalytics

CyberSensei

Here's some more information:

JS error:
Line: 936
Char: 5247
Error: Syntax Error
Code: 0
URL: http://www.chess.com/echess/game.html?id=17688076

when using IE7

CyberSensei

My bad. Wrong machine. It's actually IE6 and NOT IE7. Srry for the confusion.

CyberSensei
No movement on this yet, eh?
Patzer24

CybeSensei, please see the personal message I sent you.

CyberSensei
Excellent. I'm not seeing that error anymore. thanks Staff!!!
edpratomo

Would you pls share the fix here? i'm experiencing the same problem with FF3. thank you

Patzer24

I recommend that you try using the "Control R" keys to do a hard refresh on the page where you are havving problems. Also, you should try clearing all private data (Tools --> Clear Private Data...) in Firefox as this may help to correct the problem as well.