confirm move button malfunctioning
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AbbaYZR
Nov 25, 2023
0
#1
Hi, I’ve got the confirm move option enabled for all my games and on rapid especially an finding that even if I have not pressed the tick to confirm move the move is proceeding. This hasn’t started happening until recently and I’ve been playing on the app for 11 months. Using iOS app.
Nov 25, 2023
0
#2
AbbaYZR wrote:
Hi, I’ve got the confirm move option enabled for all my games and on rapid especially an finding that even if I have not pressed the tick to confirm move the move is proceeding. This hasn’t started happening until recently and I’ve been playing on the app for 11 months. Using iOS app.
What version is your app?
I believe the newest version is 4.2.14
I can confirm this bug (and its worse than described) is still present on current ios app version. Support said I should reinstall which of course was just a guess and had no effect. I encourage anyone to read the following, verify, and notify support: “I found a reproducible bug in the chess.com app on iOS. Reinstalling the app has no effect.
Please do not give me any advice. Simply reproduce it yourself and forward your findings to development team.
Here are the reproducing steps :
Start an online game *with moved confirmation turned on*
During the game, leave some time (at least 5 seconds maybe) before confirming your moves.
BUG part 1: At some point, at some seemingly arbitrary time, for some unknown reason, your move will be confirmed even without you explicitly doing so.
BUG part 2: Observe that the move confirmation UI is still present at the bottom of the screen)
Press “X” (meaning you do not confirm the move)
BUG part 3: even though your timer is counting down, you can no longer move your pieces no matter what you do and if you go backwards and forwards through the moves using the arrows, the opponents most recent move is no longer accessible.
Conclusion: You are forced to lose or resign. Not the most pleasant user experience.”
Please do not give me any advice. Simply reproduce it yourself and forward your findings to development team.
Here are the reproducing steps :
Start an online game *with moved confirmation turned on*
During the game, leave some time (at least 5 seconds maybe) before confirming your moves.
BUG part 1: At some point, at some seemingly arbitrary time, for some unknown reason, your move will be confirmed even without you explicitly doing so.
BUG part 2: Observe that the move confirmation UI is still present at the bottom of the screen)
Press “X” (meaning you do not confirm the move)
BUG part 3: even though your timer is counting down, you can no longer move your pieces no matter what you do and if you go backwards and forwards through the moves using the arrows, the opponents most recent move is no longer accessible.
Conclusion: You are forced to lose or resign. Not the most pleasant user experience.”