Connection issues

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Hotshot002

Hello chess.com!  I recently switched to a new android device, and for some reason, now chess.com takes a long time to fully load, has a bunch of glitches, and the connection on live chess is just all in all terrible.  But the worst is, in settings, I no longer have a connection settings bar!  Do you know what could be wrong?  I know it's not your fault, I just want the site to work properly for me again...

Thank you so much!

Qu33n-Eclipsa

https://support.chess.com/ 

Hotshot002

Thanks, @Qu33n-Eclipsa

pdarianne

I don't knowsurprise.png

arnav2007

you downloaded the wrong app, or are using the website, or your phone may have a partially dysfunctional ram/cpu/gpu or some other component, or it could be something completely different

Hotshot002

I'm actually using the website...

Themadcatter007

I haven’t had the connection bad for about a month or so. Maybe 2 months.

rubrickscube

I don't have a connection settings bar either. That's actually a new update, where the system is (and truly is) intelligent enough to put you on the right router every time -- no need for manual tweaks any more.

Hotshot002
rubrickscube wrote:

I don't have a connection settings bar either. That's actually a new update, where the system is (and truly is) intelligent enough to put you on the right router every time -- no need for manual tweaks any more.

It sounds great -- just it's been terrible on here...