Connection Problem
Sort:
Hello everyone. Im having connection problems nowadays even though my internet( wife + i try my own mobil internet ) has no problem... when im playing the game every few seconds my chess connection is going low and after few times I loose my connection totally and eventually lost the game cause of non-connection. Anybody else having the same issue? Whats wrong with the app?
Dec 8, 2020
0
#2
olci14 wrote:
Hello everyone. Im having connection problems nowadays even though my internet( wife + i try my own mobil internet ) has no problem... when im playing the game every few seconds my chess connection is going low and after few times I loose my connection totally and eventually lost the game cause of non-connection. Anybody else having the same issue? Whats wrong with the app?
Right now the server is going through maintenance.
Outside of that and possible crashes, check out.
https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues
I am having the same issue... everything redirects me to "server error" this site is breakking
Dec 8, 2020
0
#4
Hi there, I got exactly the same issue. Disconneting from the game and "no network" issue is just happen too often, considerin chess.com provides a paid service. Should do something with it, otherwise customers won't be much happy...
when ever I do anything or go off a page it redirects me to server error and logs me out and I have to manually log back in
Dec 8, 2020
0
#6
scratch2432 wrote:
when ever I do anything or go off a page it redirects me to server error and logs me out and I have to manually log back in
You're not actually logged off. The error pages don't have any session code so it just looks like that. Refreshing will get it to load usually when that happens.
Dec 8, 2020
0
#7
HonzaPraha wrote:
Hi there, I got exactly the same issue. Disconneting from the game and "no network" issue is just happen too often, considerin chess.com provides a paid service. Should do something with it, otherwise customers won't be much happy...
The site has been experiencing unprecedented growth/demand. They have been working a lot to keep things stable and improve reliability. That downtime was planned from what I understand.
I was playing a bullet game on Chess.com and i had 15 seconds on my clock and opponent had 27. It was their turn and they kept thinking and all of a sudden it said i lost on time. Weird internet issue. Worst part was I was winning. Here is the game: https://www.chess.com/game/live/22199940193
Aug 11, 2021
0
#9
GMAarnav wrote:
I was playing a bullet game on Chess.com and i had 15 seconds on my clock and opponent had 27. It was their turn and they kept thinking and all of a sudden it said i lost on time. Weird internet issue. Worst part was I was winning. Here is the game: https://www.chess.com/game/live/22199940193
Apparently you got disconnected from the live server. Your opponent had moved
The chess.com website is better compared to its app, the app always loses it connection every now and then, I always have to loose match due to poor Internet connection despite the fact I have speed of 250 MB/s. What to do next? :(
Hello Administration, I'm sorry for the computer error and my internet network is not good. I request that my account be reactivated. I hope I don't make the mistake again. Thank you
What’s happening to chess.com? I having connection issue one every three games…please fix you servers!
fix the problem already