iggnacy wrote:
Hello,
I have a problem with my account being banned for cheating, even though I did not cheat. I also didn’t receive the email with instructions on how to reactivate my account, likely because my mailbox was full at the time.
I tried contacting the AI support, but every time I asked to be connected with a real assistant, it only responded that a guide had been sent — which I still haven't received.
Please help me resolve this issue.
Well, the first thing to do is to close this account. If you get an account closed for cheating and then just go and make another account, they will detect it.
Then empty your mailbox and recontact support through the AI link. Maybe then, the instructions they send will get through.
Hello,
I have a problem with my account being banned for cheating, even though I did not cheat. I also didn’t receive the email with instructions on how to reactivate my account, likely because my mailbox was full at the time.
I tried contacting the AI support, but every time I asked to be connected with a real assistant, it only responded that a guide had been sent — which I still haven't received.
Please help me resolve this issue.