This is my way:
https://www.chess.com/blog/mrchatty/how-to-get-a-human-in-the-superb-support-bot
Contact Support
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22 hrs ago
0
#3
Kathmundu wrote:
How do you contact support anymore? I'm not talking to the dumb AI, and when you click help & support in the cog, it doesnt even do anything. Have they just eliminated human support?
What do you mean by it doesn't do anything?
18 hrs ago
0
#5
MrChatty wrote:
I cant even get the dumb ai
Kathmundu wrote:
I cant even get the dumb ai
Could you please tell us the version of your app/browser?
5 hrs ago
0
#7
MrChatty wrote:
Kathmundu wrote:
I cant even get the dumb ai
Could you please tell us the version of your app/browser?
Opera, Opera GX, and Brave
Kathmundu wrote:
Opera, Opera GX, and Brave
What versions?
35 min ago
0
#9
MrChatty wrote:
Kathmundu wrote:
Opera, Opera GX, and Brave
What versions?
up to date bro
Kathmundu wrote:
up to date bro
It depends. For example, Firefox 115 ESR is up to date for users on Windows 7 or 8.1 nowadays but chess.com does not support it...
What else I can suggest...
Some browsers use DNS-over-HTTPS feature, I noticed that it took long time (a minute or even more) for the superb support bot to show with this feature on, try to press Help & Support button and wait several minutes, perhaps the pop-up window with the bot will appear. Or check privacy settings of your browser, turn DNS-over-HTTPS off if it exists and try to open the bot again
How do you contact support anymore? I'm not talking to the dumb AI, and when you click help & support in the cog, it doesnt even do anything. Have they just eliminated human support?