Create new account and payment issue,need help

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Avatar of weitiandilixin

From a few weeks ago, we can't create new account,  what happened?  how to fix it ? I am a chess coach in China, there are more than 100 kids in our club, they want play chess on this site, many of them want to upgrade their account ,  but they don't use credit card or paypal,  we need wechat pay and alipay.

Avatar of baddogno

Sorry to hear that.  Believe me, chess.com DOES want your money!  In a case like this though, you really need to contact the Billing dept. with your concerns.  This link should work...

https://support.chess.com/article/346-contact-us

 

 

Avatar of weitiandilixin
baddogno wrote:

Sorry to hear that.  Believe me, chess.com DOES want your money!  In a case like this though, you really need to contact the Billing dept. with your concerns.  This link should work...

https://support.chess.com/article/346-contact-us

 

thank you you are helpful wish you happy everyday

 

Avatar of baddogno

Glad to help.  Hope everything goes smoothly with Billing.  Best of luck with your coaching and may happiness follow you all the days of your life as well.