Currency on Membership Plans

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neilmalvankar

Hello, I would like to buy a membership but my site is only showing the options in indian rupees. I am a resident of the US and would like to pay in US dollars. I did spend 2 weeks in India so that might be why it changed currency's but I can't see any other articles on this issue so I was wondering if someone could help me.

Martin_Stahl
neilmalvankar wrote:

Hello, I would like to buy a membership but my site is only showing the options in indian rupees. I am a resident of the US and would like to pay in US dollars. I did spend 2 weeks in India so that might be why it changed currency's but I can't see any other articles on this issue so I was wondering if someone could help me.

 

Contact support directly and they should be able to assist:

https://support.chess.com/article/346-contact-us

sravan25

I am also facing this issue, how long does support team took to resolve this issue ? Thanks

Martin_Stahl
sravan25 wrote:

I am also facing this issue, how long does support team took to resolve this issue ? Thanks

It can take a couple of days for a response, on average.