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RabbitRover

I got a really gross and disturbing message
Can I delete it?
If so, how?

Olympiad

If you received a private message you would like to delete, you can click the little cross in the top right corner of that particular message:

RabbitRover
I have an app on my phone and there isn’t any cross
But thanks anyway, Maby I’ll login with my computer
Martin_Stahl
RabbitRover wrote:
I have an app on my phone and there isn’t any cross
But thanks anyway, Maby I’ll login with my computer

 

You should also report it, if it is bad enough.

https://support.chess.com/article/209-how-do-i-report-someone

 

 

RabbitRover

Is sending me a photo of a naked girl, trying to make me click on a link and never play chess bad enough?

tehanu

definitely

Olympiad
RabbitRover wrote:

Is sending me a photo of a naked girl, trying to make me click on a link and never play chess bad enough?

Yes, please do report this: https://support.chess.com/article/209-how-do-i-report-someone

Former_mod_david
Martin_Stahl wrote:
RabbitRover wrote:
I have an app on my phone and there isn’t any cross
But thanks anyway, Maby I’ll login with my computer

 

You should also report it, if it is bad enough.

https://support.chess.com/article/209-how-do-i-report-someone

Actually, if it's bad enough to report, you should not delete it: the Support team will connect to your account, verify the message, and delete it after they've confirmed. You don't need to submit a screen shot that way either.

Olympiad
david wrote:
Martin_Stahl wrote:
RabbitRover wrote:
I have an app on my phone and there isn’t any cross
But thanks anyway, Maby I’ll login with my computer

 

You should also report it, if it is bad enough.

https://support.chess.com/article/209-how-do-i-report-someone

Actually, if it's bad enough to report, you should not delete it: the Support team will connect to your account, verify the message, and delete it after they've confirmed. You don't need to submit a screen shot that way either.

Very good point, my bad, thanks David! happy.png

RabbitRover

Thanks 

Martin_Stahl

If they send one, they've sent others, so while keeping it for support is useful, it's probably not an issue in this case that it was deleted.