deleting a message.

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how can i delete a message from my DM and the recipient?
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m7md2112 wrote:
how can i delete a message from my DM and the recipient?

You can't delete it from the recipient. If you're on the website, you can delete it from your side only by clicking the X on the right side of the message.

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shamaa98 wrote:

But there is a friend deleted messages from my inbox. Ho did they do it?

They didn't. They may have been muted and when that happens all their content is hidden until the account is um-muted.

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There is a possibility that they contacted staff to remove it from both boxes. There's no other way to remove something from another member's messages.

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shamaa98 wrote:

How can i do that?

Contact support?
https://support.chess.com/collection/343-contact-us

Though, they most likely won't do that unless it's a very special circumstance.

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shamaa98 wrote:

I think there is another way to delete messages from the recipient, bcoz messages deleted are usual. If u know a way, tell me!

As mentioned deleting a message only does it from your side. The other side isn't impacted.

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shamaa98 wrote:

No one here knows how?

You can't do it. It's not possible, at least not outside of a staff member doing it.

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JayThe8th wrote:

#13 u sure u know how? sounds like ya dont since u aint tellin us, which is what most ppl do.

There isn't a way to do what's being asked. Simple as that. There's zero reason for the site to implement that capability; allowing it would make abuse easier to hide

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Sayed_Moh wrote:

But if messages were sent wrongly.

You have to be careful about what is sent.

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shamaa98 wrote:

Ok, but surely there is someway.

You can request staff to do it but that is something that would depend on the situation and in most cases, probably wouldn't be done. That's the only way.

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RevenantTheCleansed wrote:
I can’t belive people are trying to argue with a member of staff about this 😆

Moderator wink

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Sayed_Moh wrote:

There are some ppl who can delete, so there is a way.

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Sayed_Moh wrote:

There are some ppl who can delete, so there is a way.

No, there aren't. There's no code that allows that to happen.