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Detected extension that violates fair play policy - ERROR

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Avatar of blubby1234567
blubby1234567
Jul 17, 2017
0
#1

Whenever I try to play a game, I receive following notification:

https://www.dropbox.com/s/5zodeutvbsj6g3p/Screenshot%202017-07-17%2012.37.41.png?dl=0

 

I use Canary Chrome, and these are my extensions:

https://www.dropbox.com/s/d5a8cabcizwkhru/Screenshot%202017-07-17%2012.38.54.png?dl=0

 

This notification is a mistake and I would like to see it resolved.

 

Does anybody know if there is anything I have overlooked?

Avatar of wanmokewan
wanmokewan
Jul 17, 2017
0
#2

You should send support an email: https://support.chess.com/customer/portal/emails/new

The only possibility I see is adblock since they want you to see the ads and make money.

Avatar of BerryMaker
BerryMaker
Sep 18, 2023
0
#3
Bit late, but one thing you guys could do is write to support about whether or not X extension is allowed. Of course, it’s still a “use at your own risk” as there is a chance a malicious version of an extension can be pushed to extension stores, but just an idea.