DGT board. Chess.com making moves itself

Hi, I just had this game with my DGT board. https://www.chess.com/game/live/74197343835

Both Ng1 moves were made by Chess.com itself, they happened before I made any move. I checked LiveChess software and it didn't detect any kind of Ng1. I've been playing on lichess  with my DGT board for weeks and didn't have this kind of problems. 

I finished making spanish voice commentary extension for myself so I wanted to try my board on Chess.com and this is what happened.

I didn't want to try other games or try to fix it as I'd need to test it on real games because DGT board is not compatible with bots (in Lichess it is, I don't get the point of not allowing it on bots). 

Consideer this a bug report, I'm not willing to lose more ELO to collect more info. I'll just go to Lichess, where also I have voice commentary for moves without any extension .

Please, let me know when this is fixed.

I've been looking at the Chessnut, which seems preferred over the DGTs. They are different enough to each have their own strengths, size, portability, play modes, and all that. They seem to be the two leading companies. My biggest concern is the interface problems, are there dropouts, and what sort of lag times are occurring. There are a bunch of posts already floating around and those folks may be able to help you. It's not as popular a subject as I thought it would be. It's been hard to get specific information like what you have here.

One question is what is the shortest game time that is practical? I can't see the boards being any good for anything under five or ten seconds per move. You need time to move the opponent piece and still be able to think. They sound great for 30 minute Rapid.

I don't know if the Chessnut can play the bots, or if these boards can be used in the lessons and analyses(?), or any of the other areas where they would come in handy. Set up Position and Play, The Queen vs. Four Pawns and other puzzles and training exercises. The questions are endless and they're never answered until you shell out the dough. All these have pretty hefty price tags and I'd like to know what I'm getting into.

Siempre he querido visitar su país. Estoy en Texas y muchos de mis vecinos son Mexicano Americanos y escucho español todo el día. Gracias por la info. Este es el traductor. Mi español no es muy bueno. Necesito practicar mas, viniendo a tu país. Buen dia.

Estuve 3 meses en México y ahí fue donde aprendí a hablar español. El español de la secundaria no tenía mucho sentido hasta que fui a México. Los acentos son totalmente diferentes, nos enseñaron castellano. Tienes que saber la jerga.

I use to play 15|10 on Lichess and still have time to think after moving opponent's pieces. I thinks less than that would be too fast and if you try 10|0, for example, you would be playing like it's 5|0.

I didn't see anything about Chessnut boards, and I don't know if Chess.com is compatible with them, as Chess.com has a toggle in the configuration which enables DGT board, but didn't saw one for Chessnut boards.

I got the DGT because what really made me fall in love were Timeless wood pieces from DGT.

About the bots thing, I don't think any e-board can play them in Chess.com, it truly looks like they have some agreement with board manufacturers so if you want to play vs computer, you pay the Fritz software which is sold separately from the board.

It's true that there's so few few e-board information/reviews out there. When I bought my DGT I thought there would be plenty of functionalities like bot playing, game analysis. The reality was tough. The e-board software (liveChess) looks like it was programmed in one hour. I can only use it to play on Lichess. No bots on Chess.com. No analysis. Nothing. Hardware works flawlessly. It detects moves in matter of milliseconds and they're so accurate but DGT/Chess.com or whoever doesn't want to give some love to the software (LiveChess last update dates July 19, 2018). I don't know how would it be with Chessnut, but when there's so little info about such a expensive thing, maybe the software implementations will be as poor.

Now, playing in Lichess is a nice experience with DGT board. There's two main reasons why I prefer Chess.com: GUI and game review. What I do now is paste the PGN on Chess.com, so I can still get the game review, and the GUI is not a problem, as it is the e-board itself.

Espero que pronto puedas venir a España a practicar tu español! Te recibimos encantados

We had similar issues starting recently. Previously there was another issue of slow responses, i.e. moves made on the DGT board will take a long time to be picked up by chess.com. Now they have made it a lot faster but with "ghost moves" that can totally ruin the game.

Yes, and the worst part is, I mean, you have to trust it. You can't go and try against bots. You have to play a real game in order to know whether your board is working or not. If they just used the Lichess connector which is free to use, modify and sub-license, we'd have a very fast, reliable response from the board, as well as voice commentary. https://github.com/andrescavallin/lichess-dgt-boards