diamond membership not activating
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I signed up to diamond however, using the app on android I am still on the free version of membership. when I go to the trial screen I get the message invalid developer payload.
my phone is Moto g android 5.1
markkoso wrote:
I signed up to diamond however, using the app on android I am still on the free version of membership. when I go to the trial screen I get the message invalid developer payload. my phone is Moto g android 5.1
Write an email to the billing office.
https://support.chess.com/customer/portal/emails/new
ok I did that. I expect the answer will be: buy an up to date phone.
markkoso wrote:
ok I did that. I expect the answer will be: buy an up to date phone.
No, there are a lot of older phones out there.
Jun 8, 2018
0
#5
markkoso wrote:
I signed up to diamond however, using the app on android I am still on the free version of membership. when I go to the trial screen I get the message invalid developer payload. my phone is Moto g android 5.1
I don't want to discuss your billing history publicly but please write privately to me regarding this if you're still interested in purchasing a membership. 
Jun 8, 2018
0
#6
Sorry this is off topic but i coudnt get any help else where but how do i delete a topic that i created and how do i remove my self from a topic so that i dont get any notifications about it? plz help thank you!
Liichess wrote:
Sorry this is off topic but i coudnt get any help else where but how do i delete a topic that i created and how do i remove my self from a topic so that i dont get any notifications about it? plz help thank you!
Couldn't get any help?
Did you write an email to support? (Support@chess.com)
Did you start your own thread?
Did you search prior threads?
Did you do a Google search?
Did you look at the Help pages here?
What do you mean when you say you couldn't get help anywhere else?
At any rate,
you can't delete a topic. You can delete your post but the topic will remain open.
You can untrack a topic you aren't interested in following but most threads die of their own accord pretty rapidly.
Also, you can change your settings so that you don't get notified when people comment. https://www.chess.com/settings/alerts