Diamond Membership Purchased but not applied.
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rdhealthcare
Aug 2, 2020
0
#1
I purchased the diamond membership but am not receiving its benefits.
Aug 2, 2020
0
#2
rdhealthcare wrote:
I purchased the diamond membership but am not receiving its benefits.
If you bought through one of the apps it takes manual steps by staff members to apply it the account. Give it some time.
If it isn't applied by the middle of the week, open a ticket with support.
https://support.chess.com/article/346-contact-us