TooFarGoneNow wrote:
I upgraded from gold to diamond around a week ago. I have already had the funds withdrawn from account yet I see none of the perks of the diamond membership available to me. my email to chess.com has gone unanswered. is there an admin present that can explain to me why I am not receiving the benefits of my diamond membership?
You should write directly to support. Staff doesn't visit here much.
https://support.chess.com/customer/portal/emails/new
I upgraded from gold to diamond around a week ago. I have already had the funds withdrawn from account yet I see none of the perks of the diamond membership available to me. my email to chess.com has gone unanswered. is there an admin present that can explain to me why I am not receiving the benefits of my diamond membership?