Forums

Error when using customer service

Sort:
Achunter

Good Morning,

I am trying to submit a refund request help ticket and am receiving a prompt that says "The System thinks this is spam. Fill out the captcha below and try again" however, there is nothing below to fill out. I have tried three separate internet browsers and received the same error message. Is there an email address I can send my request to instead?

With thanks,

Achunter

IMKeto

Did you try this?

https://www.chess.com/legal.html#subscriber