Fair play

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VagnerLove1984

I interrupted three or four games in a row on the first move because the opponent's rating was much lower than my rating. Now I can't wait for five minutes for the opponent, I can't participate in some tournaments. write to me: Fair Play Policy Restriction (DW) for competitions. Will be cancelled automatically after more games will be played fairly.

I paid the money to enjoy being on this resource, now extremely disappointed. I ask you to deal with this problem and help me in solving this misunderstanding. I apologize for my English

with respect, Krivonosov Alexander

IMKeto

Then dont abort games, and adjust your rating preferences.

VagnerLove1984

Okay, I've already set my rating preferences. When will the sanctions be lifted? How long it should be games or time?

IMKeto

I believe it gets lifted after you play a certain number of games.  I have no idea what the specifics are though.

VagnerLove1984

IMBacon - are you related to the technical support of the site? I want to see a qualified answer to my question. And I'm not asking for anything extraordinary.

Ajay135

Everytime I go to play a new game in application, after searching the opponent, on the game board, appears the notice about fair play. I can't understand why this happens.

StumpyBlitzer

https://support.chess.com/article/346-contact-us

Best to contact support