fair play policy violation

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Avatar of Rockstarred

How the hell did I get a fair play violation when I won the friggen game and didn't say a word in the entire thing?

ridiculous.

Avatar of contrazoom

I have just had the same issue, someone quit aganist me yet... ive been banned!

 

Avatar of Molycoolmom

I have a slow internet, how would that put me in this fair play [language - MOD]?

Avatar of MGleason
ProPwr302 wrote:
I am currently playing a person that’s rated in the 1450’s Playing at the grand master level at Analyzed his game. The software should be used to catch these Players who cheat. Possibly analyze their game if it happens more than once in a certain timeframe to warn them then ban them. But chess.com does not want to do that because of the paying customer and they may lose them.

Actually, even premium members get banned when they get caught.

Avatar of MGleason
Molycoolmom wrote:

I have a slow internet, how would that put me in this fair play [language - MOD]?

The automated system flags things it considers suspicious.  Frequently disconnecting and reconnecting is, if I understand correctly, something that it picks up on.  However, that can happen innocently if you have a bad internet connection.

If you contact the support team, they may be able to help you: https://support.chess.com/customer/portal/emails/new