False ban!

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CutieEdenV

Yeah yeah "we heard this before we know ure cheating"

look,i  got my first account banned for cheating and i was cheating because i tried to learn how to play the game better. i got a second chance accoutn and decided to be better and not cheat anymore and i also felt confident in my ability to play better.

then, today, my account was closed for cheating! which is absurd! i have not cheated not even once! 

this is the banned account

https://www.chess.com/member/cutieeden1

this is the SECOND banned account(today)

https://www.chess.com/member/cutieeden2/stats/rapid

and this is an account i made today after the ban

https://www.chess.com/home

surprised surpise,i got like 10 wins in a row because im NOT a cheater!

i am geninuely speechless, i am so upset and angry. i dont understand 

Martin_Stahl

You should have received an email on the address associated with the closed account that gave your options. One of this is an appeal of your closure.

No one in the forums is going to be able to assist you; only staff can and that process or using the Support option in the menu is how to contact them.