Faulty Timer

evaristo75
I noticed that the timer in a 5 min game is not working fine. I lost a few games because of that. pls fix the issue. The opponent ran out of time and still had more than 30 sec. The opponent timer resets 7 sec and pauses and I lose by running out of time. Kindly fix this issue
Martin_Stahl

https://support.chess.com/customer/en/portal/articles/1444849-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken-