Forgot Log-in Password

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dalf

hi everyone !

one of my teammates has forgotten his/her log-in password ... and he/she cannot receive a password reset sent to his/her email address ... because he/she has restricted his/her email address from accepting mails from chess.com.

is there any other way ... that his/her password can be retrieved/reset?

fretboardhavoc

unblock chess.com emails?  At least temporarily?

paradigm3d

unblock chess.com in his/her email then request again for his/her password.

dalf

thanks ... will advise.

Patzer24

You can also have your friend contact Support at http://support.chess.com/

dalf

thanks ... will ask him/her to do so.