Forgot Password Link Problem

I'm trying to log in my laptop with my Chess account.I didn't remember the password so Chess gave me a link to reset the password.It opened up and showed me to "Home".My app said its the incorrect link. [Link:http://links.chess.com/ls/click?upn=u001.9nltKbHvF0o042CLZK2iwRsiEz3I5mKAbLuzDxZId-2FR3he2nnP4BmgsVjkZ2KxCNyudIYhwrEjOaGv7krtFs-2BVza9OU7UOtYMEfWEa1sg2VJXs47zkvVSj-2FAtzmZNuwZ1aYD-2BcIYussJBXBrJGNHrW3eCOX4PejewSIx0-2FhNv4ES-2Ff3t6DK2Kyq74S2O7cnccv-2BcBawzAn-2Bd1SpDfHflnVBSqtUq1G14-2BBYHsudmjJhlMjAO1qPuVxJUxq4dRBQowiGukiW3hkMMmyzXxDUJt1ZV8OK7W-2BingXgPIqHx-2FzQ-3Dp9fm_C3LHEXoUZwpg-2B5Rqz6-2FQGNroWmdpy-2BfKzX8qklFT1XxAKquT-2BZ8frOVXG0vM0CcAnyaGYKzvfnpklmM-2FP4QekheyD09v7BqJT-2FEKkqi6yILxgAhhptGfiE0tQBX8EMyWV8jzfQ0zeMieyaaoAEIu56losleTFR44l30prJ0vvvGu37dA6t5SAsfZfHdwBIWcjs7v57Q5ac7sqVlUIDZsvnHGrPz-2F8FXflrDWz9N9D357SuiC04vMqC2Gok6dVMFtHWmWv43wHyV-2FgEOlQqWuXrDQgY1NvBRjckYRLSUUYIAJXnc-2BngZUNXLqWbjhBDaNomDfWO-2BUjfzy-2Fl2gYY0G-2FIaxjloD2dBIGFRTqs5aWdcMjAaegx1-2FFmrw-2F-2Frvk2MQ1ZFk8zcYpVC9TEP6x7s-2BOwzz65ZssPtHBJcnPINU0dTKTCplagjNOiKk2kFt4p2tqrHAbPEKdcq8TwHL8D8idINJxJdpQvnYAzs2aUf7dZeNAQJxagTnxdoHQwpUAcYAY7BBQMJpfOR5OG8-2B1hQO-2BIeP61b5Y-2BRhFYxtizJn7ZUchbjUjrHwKNCCFpqpIr8q4eYfxNpqaBt-2FIFKAkkB-2FG82wFIJt8veR64glVbEDWtVRYPFSQTxBvpjUov-2FioeTLmn-2FLsPDXnuzmmQIhM4vrUmOQY0yJf-2FZ8xXeudWz3GbUg3pl4oSc2vaNkc65TZgtRmIbbhtysK82nMnsDIrMtkV0xYEvcU2m0S2Um8Hoo72zys-2FsW2qOM4SxYzPzOla2oyZti6DN2G4hxvt0xVmagWsFXTOEvudipRhsNLMLIDzM-3D]