Friend list got minus by chess com

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Avatar of JiyanshICEcream
Has anyone know that what happen with chess com i have 300 friends and within a hour my friends list got minus from 300 to 236 its wired , this happens with my most of my friends too
Avatar of Vii1718

yeah same problem here does anyone know solution?

Avatar of Martin_Stahl

Staff are looking into it

Avatar of Vii1718

is this happening to u also?,,sir

Avatar of Martin_Stahl

Maybe? I don't really pay attention to it

Avatar of Vii1718

sir, then how can we overcome this problem?

Avatar of Martin_Stahl

I'll try to post a reply after staff find the issue and resolve.

Avatar of Martin_Stahl

You shouldn't be losing any more. Staff are still looking into it.

Avatar of CoachRonald

I have 10 friends but its only showing up as 9 on the profile page. However the 10th one is still my friend.

Avatar of Honor_Leslie

The same issue has happened to me yesterday, @Jiyansh_Chess. And today my list is smaller on my profile page. I have friends that the system doesn't count/show when iI look for them, but they are still my friends and viceversa.

I hope this matter will be fixed soon. We'll be waiting your reply @Martin_Stahl

Greetings.

Avatar of Martin_Stahl

My understanding is the system should automatically resolve the count but it may take some time.

Avatar of Honor_Leslie

Okay, Martin. Thank you for your info. We will keep an eye out for the news you provide us from the staff about it

Avatar of Honor_Leslie

I also receive more every day... Nevertheless, the number does not match what I had before this issue arose (I have not accepted any new requests either). And I have friends that the system keeps not counting/showing when I search for them (although they are still my friends and vice versa).

So, during these six days, nothing has improved and they still have not resolved this issue... Waiting for news from staff, @Martin_Stahl

Avatar of Martin_Stahl

If I counted mine correctly, I actually have 58 but the count is 61. I'm asking about it but it's possible closed accounts are showing in the count, but not in the list.

Avatar of Honor_Leslie

I deleted and have duly deleted all closed accounts except for three (and they don't appear in my list).

This does not explain why, in my case, the number increases every day, but the system still does not show all my friends on my profile and in my list. Quite a few of them are still not showing up... Even though I appear on their profiles, etc. 🤷‍♀️

Avatar of Martin_Stahl

There was a bug where closed accounts were showing in the counts and it was fixed today.

Avatar of Honor_Leslie

I'm sorry, but in my case it hasn't been fixed: the count still doesn't match and quite a few of my friends still don't appear when I search for them in the list of my profile, @Martin_Stahl

Avatar of Honor_Leslie

Does anyone else have friends who don't appear on their profile list? Because the system still won't show them to me even though I have them as friends... and vice versa. So the bug isn't fixed or this is a different issue. Can someone help/fixed correctly, please?

Avatar of Martin_Stahl
Honor_Leslie wrote:

I'm sorry, but in my case it hasn't been fixed: the count still doesn't match and quite a few of my friends still don't appear when I search for them in the list of my profile, @Martin_Stahl

Can you provide some examples?

Avatar of Honor_Leslie
Martin_Stahl escribió:
Honor_Leslie wrote:

I'm sorry, but in my case it hasn't been fixed: the count still doesn't match and quite a few of my friends still don't appear when I search for them in the list of my profile, @Martin_Stahl

Can you provide some examples?

Of course. I'm not lying.

This is one.