game abandoned?

Sort:
trigs

here's a link to a game that I won but it said that I abandoned the game.

http://www.chess.com/livechess/game.html?id=45567487

in fact, my opponent had disconnected. his time ran all the way down. then it said that i had abandoned it and i lost. can this be corrected? thanks.

trigs

...guess chess.com and staff don't care...

good to know.

EDIT: do any staff members even read the help and support thread? hey eric, i'd love to be on staff and answer all the questions in the support thread. just let me know if you need me. honest.

trigs
RainbowRising wrote:

When its you trigs, thats correct. Noone cares.


nooooooooooooo!

somehow i knew that.

TheGrobe

I think that sometimes when you disconnect, your browser based version of live chess doesn't realize it and makes it appear as though it's your opponent's clock ticking down when it reality, as far as the server and your oponent are concerned, it's you.

trigs
TheGrobe wrote:

I think that sometimes when you disconnect, your browser based version of live chess doesn't realize it and makes it appear as though it's your opponent's clock ticking down when it reality, as far as the server and your oponent are concerned, it's you.


i highly doubt that this was the case as i was still surfing the rest of chess.com on other tabs while waiting for this game to time out.

TheGrobe

The live chess server is an entirely different domain (live.chess.com), and likely server than the rest of chess.com (www.chess.com) so your ability to navigate the rest of the site doesn't necessarily mean you will have a solid connection to live chess.

The issue may also not lie on your side of the connection -- the live chess server is likely quite heavily loaded given the activity and sheer number of concurrent connections.

trigs
TheGrobe wrote:

The live chess server is an entirely different domain (live.chess.com as), and likely server than the rest of chess.com (www.chess.com) so your ability to navigate the rest of the site doesn't necessarily mean you will have a solid connection to live chess.

The issue may also not lie on your side of the connection -- the live chess server is likely quite heavily loaded given the activity and sheer number of concurrent connections.


ah, okay.

still, i'd like to hear from some staff member as to the actual issue.

emacdonald

We should come up with a trophy of some sort for players who disconnect when they are losing. Like "Disconnect this, mo-fo."

Azukikuru

I'm having this very same problem, and I don't dare disconnect the game even though the opponent's time ran out a while ago. The guy just stopped moving (or appeared to) when he had ten minutes on the clock. I was up a rook. Time ran out, then nothing.

Azukikuru

P.S. The game isn't showing up in my archive, either, even though enough time has elapsed for both timers to have run out by now.

trigs
  Azukikuru wrote:

P.S. The game isn't showing up in my archive, either, even though enough time has elapsed for both timers to have run out by now.


mine didn't show up in my archive either right away. it took a while but it eventually showed up.

 

by the way, i guess i'm just never going to hear anything from the staff about this. a fact that really makes me think eric should be paying me to answer these types of questions. again, think about it eric. you obviously need someone to be doing this.b

Azukikuru

Okay, I'm dual posting in two threads about this. The other one is at

http://www.chess.com/forum/view/livechess/poor-sportsmanship--bugcheat-made-me-lose

I explain the whole thing there in more detail, including the resolution.