Game aborted by server, I'm penalized for not following "fair play"!

Hi,

Each time I want to played a game (10-15 minutes), I manage to create one, but then gets aborted (possibly by the other player), but I'm being penlaised and have to wait 5 minutes before I can start another game!

Please look into this, because I'm able to play a "proper" game only once every half an hour!

Thanks,

Chamil.

Hi there,

Sorry you're experiencing this. Could you please click the following link and review the information found within? I think it will be very informative and will help you out :)

http://support.chess.com/Knowledgebase/Article/View/171/0/fair-play-policy

Hi Kansha,

I understand the fair play policy, etc. The issue here is that the games are getting aborted automatically WITHOUT my intervention. After it gets aborted, I'm unable to play another game for 5 minutes.... So each time I want to play a game, I need to wait for like 3-4 terms.... :(

Appreciate if you can at least lift my restriction.

Thanks,

Chamil.

Hi,

It happened 3 times just now and each time I managed to get a game started, it says game aborted by the server.... Then you know what happens to me next?

All I'm asking is to stop the games being aborted automatically or lift my restriction.... :)

Thanks,

Chamil.

Ok, I've removed the restriction for you. Can you tell me when these games get aborted? Is it right away, before you make any moves?