Game auto abandoned while playing some matches

Sort:
Avatar of Uoy_Boon

I lost some matches because the game auto-abandoned without reasons while i was playing...non sense !!!!

someone had the same problem?

some kind of hack maybe???

Avatar of Martin_Stahl
Uoy_Boon wrote:

I lost some matches because the game auto-abandoned without reasons while i was playing...non sense !!!!

someone had the same problem?

some kind of hack maybe???

Your opponents can't impact your connection to disconnect you.
You might check out the following articles to minimize connection related issues.

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

Avatar of Uoy_Boon

i played almost 12k matches and i never had this problem before,is not my connection the problem (or my browser) probably is the game/servers...or some hack,not me of course.

i had sensation that was a rollback or something similar.

Avatar of Martin_Stahl
Uoy_Boon wrote:

i played almost 12k matches and i never had this problem before,is not my connection the problem (or my browser) probably is the game/servers...or some hack,not me of course.

i had sensation that was a rollback or something similar.

Connection issues can be caused by anything from the client device, local network traffic, your ISP, any of the connections between you ISP and the site, down to the site servers. A problem in the latter part would be impacting a lot of members at the same time and is something that the site would see in the metrics.

Disconnections can't be caused by your opponents as the clients never directly connect to each other.

Avatar of kizzo_3

having same issue. Never happened in 10 years. Support is terrible