fhwee... what happened was you had another challenge up... probably by accident. And when someone accepted the challenge your current game went into a window ... which is easy to find ... and the new game came up on your screen ... No investigation needed. As for the resignation... you probably exited the game, causing a disconnection, causing a resignation.
Game Erased
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Hello there,thank you for trying to help. I did not exit from the game. The disconnection or whatever was not caused by me.There are serial numbers attached to the games mentioned, so if you could kindly refer to them, then you know how I feel about this incident.Can anyone give me back my 9 points ???
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To:- Ms. Kohai. staff of Chess.com.,
Today, just a few minutes ago, I was having a game with Chesmind(134809501) when suddenly the game was erased(disappeared from the screen).I had just made my reply on the 8th move.And instead there was a new game being set up with me against thO(134810044). I was stunned, as my game with Chesmind was still in progress. After a few seconds, the game with thO did not start, and was aborted.I then went to the main menu to check, and was surprised that it registered that I had resigned my game with Chesmind.
There is definitely something wrong with the system. I did not resign my game. I replied on the 8th move, then the game disappeared from the board, and a new game appeared. It is not fair for me to lose 9 points when the game was supposed to be in progress. Please investigate .