game errors

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Avatar of teflonjedi

I've had problems with two games now:

http://www.chess.com/echess/game.html?id=40209948

I lost this game due to time-out, even though the board showed as me having made my move, and not allowing me to make my move.  I submitted two help tickets regarding this particular game.  I tried to clear any browser issues by disconnecting from the internet, and clearing browser cache and cookies, but no luck.  I would be happy to get this game resumed.

 

http://www.chess.com/echess/game.html?id=40100545

This game is now showing up with the same problem...it's my turn, supposedly, but the board shows me having already moved.  I've now switched browsers to Safari, from Firefox, but that didn't work either.

I'm running Windows (not that this should have anything to do with the issue...?).

 

Help!

Avatar of teflonjedi

Seriously, that doesn't work either.  I have now switched computers, and the problem still shows up.  I have no way to submit a move in this game.

 

http://www.chess.com/echess/game.html?id=40100545

Avatar of kohai
teflonjedi wrote:

I've had problems with two games now:

http://www.chess.com/echess/game.html?id=40209948

I lost this game due to time-out, even though the board showed as me having made my move, and not allowing me to make my move.  I submitted two help tickets regarding this particular game.  I tried to clear any browser issues by disconnecting from the internet, and clearing browser cache and cookies, but no luck.  I would be happy to get this game resumed.

 

http://www.chess.com/echess/game.html?id=40100545

This game is now showing up with the same problem...it's my turn, supposedly, but the board shows me having already moved.  I've now switched browsers to Safari, from Firefox, but that didn't work either.

I'm running Windows (not that this should have anything to do with the issue...?).

 

Help!


First game link you gave i have now restored and un-stuck.

I have now un-stuck the second game link above

Avatar of teflonjedi

Thank you!  Smile

Avatar of teflonjedi

Of course, my rating is still whacked by the lost (now not-lost game)...?

Avatar of kohai

fixed

Avatar of esjannazzo

Hello:

The same exact thing is happening in my game:

http://www.chess.com/echess/game.html?id=40211603

 

Doesn't matter which computer I use.

 

Thanks for your help.

Avatar of kohai

Just un-stuck yours, i read the support ticket and fixed it for you.

Avatar of kohai

A new update has been added to the Android MarketPlace.

If you (or your opponent) is using Android, can you please go to the Android Market place and update.