Game Review Function

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Avatar of greatwhitetoad

What's going on with the Game Review? It's been out of order for a couple of weeks! Availability of Game Review was one of the main reasons I subscribed. Are they really working to correct this, as they say? I'm starting to wonder.

Avatar of Martin_Stahl
greatwhitetoad wrote:

What's going on with the Game Review? It's been out of order for a couple of weeks! Availability of Game Review was one of the main reasons I subscribed. Are they really working to correct this, as they say? I'm starting to wonder.

Gane Review is working fine for most members.

Do you have specific examples where it's not working for you?

Avatar of greatwhitetoad

i played today and it wasn't working

Avatar of Martin_Stahl
greatwhitetoad wrote:

i played today and it wasn't working

How are you accessing the site?

Avatar of Xynoid

I'm having a similar problem. Clicking the game review button after the game, gives me a red banner stating game review failed try again later. However if I then click on the game review tab it immediately works. It's been about three days since it started

Avatar of Xynoid

I'm on a browser if that helps narrow it down.

Avatar of Martin_Stahl
Xynoid wrote:

I'm on a browser if that helps narrow it down.

What's your browser and browser version?

@greatwhitetoad is that the same place you're seeing the issue?

Avatar of greatwhitetoad

i'm getting the same red banner as Xynoid. the one i get says "the game review function is not working. we are working to fix it." i access the game on my desktop PC. my browser is Firefox. i've been a subscriber for almost a year, but this problem only started a couple of weeks ago.

Avatar of Martin_Stahl
greatwhitetoad wrote:

i'm getting the same red banner as Xynoid. the one i get says "the game review function is not working. we are working to fix it." i access the game on my desktop PC. my browser is Firefox. i've been a subscriber for almost a year, but this problem only started a couple of weeks ago.

Are you just seeing it on the game completion dialog?

Avatar of greatwhitetoad

i see it when i press the 'Game Review' button.

Avatar of Thirstyforthejourney

Hey, I can chat but cant send the emojis anymore. has anyone else had this issue?

It's happening on both my PC and laptop. Know how to fix?

Thx

Avatar of greatwhitetoad

it just happened again to me. i played one game and it worked; i played another and it didn't work.

Avatar of Thirstyforthejourney

I sent a note to chess.com and they requested I re-install browser, but that doesn't seem right. Its happening on both chrome and edge...

Avatar of greatwhitetoad

got the red banner again. so i hit "play" then hit "games" then clicked on the game i just played. that brings up the final result of that game "you won" then i clicked on "game review" and it worked. i've done that twice successfully, so that seems to be a work around. that may be what Xynoid was saying.

Avatar of Thirstyforthejourney

I don't get a red banner. The emoji just never appears after I select it in the game chat. Hitting the game review has not helped the issue. Not sure what to try next