This has happened multiple times now and it's getting absolutely ridiculous and I want my "losses" removed. I just 'lost' another game because it said I abandoned the game even though my opponent's clock was counting down. I castled king side, and then watched as my opponent's clock counted down from 4:15 minutes to 3:15 and then next thing I know it says they won because I abandoned the game. Then miraculously their clock was back to 4 minutes and mine was down with them making a move I never saw.
Seriously, why the heck does this keep happening? I don't pay for this.
When you lose your connection, your device is not able to make you aware of your opponent's moves. However, It can still run a clock.
You need to get a better connection.
This has happened multiple times now and it's getting absolutely ridiculous and I want my "losses" removed. I just 'lost' another game because it said I abandoned the game even though my opponent's clock was counting down. I castled king side, and then watched as my opponent's clock counted down from 4:15 minutes to 3:15 and then next thing I know it says they won because I abandoned the game. Then miraculously their clock was back to 4 minutes and mine was down with them making a move I never saw.
Seriously, why the heck does this keep happening? I don't pay for this.