Games not loading

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blackfirestorm

Ok it's only been happening the past 20-30 minutes or so but when i'm clicking on "view" my game to make a move it says server error our server made a dubious move now you have to see this boring page" lol what's happening?

andropov

You are not alone. I have the same problem :-(

otherdog

ditto - have another beer Donna

Willy_France

this is the text i get, gues we got to be patience.

 

Our servers made a dubious move... and now you have to see this boring page. Sorry!

We're working hard to get this issue fixed - it should be just a minute or two. Please check back soon and we appreciate your patience!

andropov

Its not much to do, just wait and see. At least this is a problem that the chess.com staff cant miss so they have to do somthing.

brfc

Same problem here Donna. Server problem probably. I'm sure they'll put the times back though

blackfirestorm
I thought maybe it was a problem with my phone but clearly it's not because others are having the same
Pajarillo

Another person more with the same problem :S

blackfirestorm
Yes it appears to be a site wide issue
Elroch

Got the same problem

kohai

Sorry :(  I'm trying to get this fixed for you as soon as possible.

blackfirestorm
Thank you Kohai :-) solitaru this has only just happened. I trust that staff will now work on this to get it fixed asap.
Fianchettos

Hopefully the server is restored to a moment in time prior to the game losing blunder I just made :-)

PrismaK
solitaru wrote:

In these conditions we could loose the games by timeout if staff is not doing anything to repair that.


 

Yes, I don't have much time for moving... but I hope they stop or increase the timer if it takes long...

formerstaff

This should be fixed now. I'll take the fault here, sorry for the inconvenience.

blackfirestorm
Thank you so much staff for very quickly resolving this issue :-)
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