Glitch that has not been fixed for a month

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Avatar of Kayd3nYT

So there is still the glitch where on phone the bots weaker than li, I can’t play them, even the new bots. It’s been a month and they have not fixed it. I’ve posted like 4 forum post about this and it’s still not fixed

Avatar of justbefair

As a basic (free) member, your choice of bots is limited.

Avatar of justbefair

Posting in the forum is not the right way to report a bug. You need to make a bug report using the link on the website Help menu to make a bug report.

https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion

I took a look and didn't find anyone else posting on the forums recently about a problem with bot availability. It seems possible to me that you might need to uninstall and reinstall your app. Which app are you using? Is it up to date? Is your operating system up to date?

Avatar of Martin_Stahl
Kayden236 wrote:

So there is still the glitch where on phone the bots weaker than li, I can’t play them, even the new bots. It’s been a month and they have not fixed it. I’ve posted like 4 forum post about this and it’s still not fixed

As far as I know, no other members have posted a similar issue. It sounds like it could be a device related issue of some sort.

Avatar of Kayd3nYT
justbefair wrote:

As a basic (free) member, your choice of bots is limited.

no im not talking about the premium bots im talking about all bots below li even the free bots