Gold membership - puzzle limit

Hey @Matthew-Cole! 👋

Ah, yep, this one trips a few people up. Even with a Gold membership, the puzzle access is not completely unlimited—it includes unlimited access to Puzzles (Rated) and Daily Puzzle attempts, but Puzzle Rush and Puzzle Battle modes are still capped unless you’re on Platinum or Diamond.

Also, sometimes there’s a delay or hiccup in membership syncing across devices or app vs browser. If you're still getting upgrade prompts even for regular puzzles, try these quick fixes:

• Log out and back in again

• Clear your browser/app cache

• Double-check you're logged into the correct account (in case there’s a second one)

If none of that helps, it’s worth submitting a quick ticket to Chess.com Support so they can take a look under the hood for you 🔧

Hope that clears things up a bit!