Something to add, if I try to login with Google or Facebook, it just says that my account is closed.
Google and Facebook connected to closed account
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Jan 14, 2021
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#3
jonathantybirkchess wrote:
I recently closed a chess.com account to make this new one. For some reason, though, whenever I try to connect my new account to Facebook or Google, I get the error message that they are already connected to another account (presumably the old one). I of course can't unlink the old one, as it's deleted, so what do I do about this? I liked having the accounts connected.
I emailed the mod team, but still haven't gotten an answer, so I'm writing here instead now.
Open a ticket with support and they can unlink your other account.
https://support.chess.com/article/346-contact-us
I recently closed a chess.com account to make this new one. For some reason, though, whenever I try to connect my new account to Facebook or Google, I get the error message that they are already connected to another account (presumably the old one). I of course can't unlink the old one, as it's deleted, so what do I do about this? I liked having the accounts connected.
I emailed the mod team, but still haven't gotten an answer, so I'm writing here instead now.