Help, how do I get my chess,com emails?

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Avatar of Queenie

Does any one know how to access our chess.com emails? I havce emails sitting there but I cannot access them at all. Please can anyone help. I have tried help on this site but its pretty useless.

Avatar of xMenace

Select Email in your My Home dropdown.

Avatar of luis3141

Just go to "My Home" and choose Email. A window should appear showing your email account, go to your inbox and double click on your mails to open them.

Avatar of Queenie

Oh, if only. thanks for the help, but I'm sorry I should have explained myself in a much clearer way. When I click on home and then email I get a page come up with a box stating

File download - Security Warning

Do you want to open this file or save this file

Name: parse.php

Type: unknown

From: mail.chess.com

It gives me 3 choice's. Cancel. open. or save.

if I click on open - I then get another box stating

File download

Name: parse.php

Type: unknown file

From: mail.chess.com

click on open and I get yet another box which states

This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.

So now I am confused and lost.

Help ...............................please................... anyone..........

Avatar of igor

what browser are you using?

I know what's happening, but I don't know why it is happening.

Avatar of bondiggity

I have the same problem using safari. I use firefox when I want to access my chess.com emails. What browser are you using?

Avatar of Queenie

I use safari, firefox, explorer, google chrome, I've used them all..... but today for the very first time, and for some unknown and unexplainable reason it worked..... Hurray... so now great I have my chess.com mail .. wonderfull  thanks for trying to help....

Avatar of EnGliSHCheSsPlAy

my home..and email..I think..lol

Avatar of Queenie

Thank you for all your help, but I have found that by using firefox, I can get my emails thanks you....