Wao! The same issue happens in my Android phone and I figured it out. I just made a forum about the subject and made a video to make it even easier:
Please, let me know if it works the same in the iPhone.
Accessing analysis board on android app
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Oct 18, 2018
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#3
This is the link to the forum in case you are interested:
https://www.chess.com/forum/view/game-analysis/how-to-troubleshoot-and-access-the-maximum-computer-analysis-on-the-mobile-browser
Analysis board on the app is only available through Daily games. You might be able to get something useful using Play vs Computer and setting both opponents as Human.