Crashing (app freezing) mid game?

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Avatar of n1mrodz

I am also having this issue on iOS app. Just lost to time on blitz up a queen. It’s completely unplayable 

Avatar of gsuite

facing same problems

Avatar of supernubohyes
Same s...t same colour
Avatar of nicoclean

Have similar problem. Both clocks stop in the middle of a game, and I cannot see the opponent’s last move. I can chat however. Have tried on 4g and different WiFi locations  - the connection is not the issue. 

Avatar of jarlsig
Same problem here. Game is frozen in middle of the game I cant see opponent last move and my time runs out.
Avatar of pbtexas
I faced twice in the middle game and end game and the game froze. This is stupid app and it may be caused by other players to win silly points. Anyways the game developers have not looked into this issue and therefore I am out. Will never play again on this app. It sucks.
Avatar of fahadsiddiqi
It’s now so frequent that the game is unplayable
Avatar of Briangeffre
I too have this exact issue. Is this an indication that the other player is cheating?
Avatar of sunnypajamas

Sorry about that guys, it could be your internet problems, or potentially your mobile phone doesn't support the chess.com version. 

Don't worry about your opponent cheating, they will get banned :-)

Avatar of GarethReynolds

Same issue here on iOS APP :/

Avatar of StormCentre3

Go here !

https://www.chess.com/forum/view/general/clock-stuck

Avatar of Martin_Stahl
JackSFC7 wrote:

Hello

I am having an issue where the app crashes (freezes) sometimes mid game. The only way to get back to playing is to close the app and reopen twice. Sometimes three times. If I reopen it once is still frozen. The second time it reboots the app and goes straight back to the game (unless time runs out in which case I either lose or draw if insufficient material). At this stage I will be unable to play blitz and bullet as if it crashes mid-game in those I have a loss unless the opponent has insufficient material. Sometimes this is happening every game. I have tried deleting and redownloading the app but it didn't help. During the evenings it tends to happen less but in the day time almost every game. I am 99% sure it's not my connection as I have strong 4G and strong wifi so I'm wondering if anyone else has or had this problem and how to resolve it?

Thanks

 

New app coming out to fix the issue.

https://www.chess.com/forum/view/general/clock-stuck#comment-56081828

 

Avatar of GarethReynolds

Thanks 

Avatar of KarstenMok
Same problem here
Avatar of billyhussa
Same. So fking angry. Games are becoming unplayable.
Avatar of billyhussa
My connection is fine.
Avatar of Ham3dKhatami

Same problem

Avatar of stfdxv

Same