its been done through apple, but its strange I recall last time ive paied from apple it was instant, I did write to them but I will have to wait since its saturday 
. So i paid but I cannot play with analysis or anything, great!
Premium not accounted for
Sort:
Jul 20, 2019
0
#2
Stupid-Monkey wrote:
its been done through apple, but its strange I recall last time ive paied from apple it was instant, I did write to them but I will have to wait since its saturday . So i paid but I cannot play with analysis or anything, great!
It says you only joined 16 hours ago. Do you have multiple accounts? That can cause a problem.
Jul 20, 2019
0
#5
The purchase through the app stores is not automatic. A staff member has to process those and they won't likely do that before Monday during US business hours.
Jul 20, 2019
0
#6
Martin_Stahl wrote:
The purchase through the app stores is not automatic. A staff member has to process those and they won't likely do that before Monday during US business hours.
thank you for clarifying, if this is true. Very infortunate and abnormal that I cant find this info anywhere
best ask Apple !
Stupid-Monkey wrote:
Martin_Stahl wrote:
The purchase through the app stores is not automatic. A staff member has to process those and they won't likely do that before Monday during US business hours.
thank you for clarifying, if this is true. Very infortunate and abnormal that I cant find this info anywhere
You look surprised!
Jul 20, 2019
0
#9
notmtwain wrote:
Stupid-Monkey wrote:
Martin_Stahl wrote:
The purchase through the app stores is not automatic. A staff member has to process those and they won't likely do that before Monday during US business hours.
thank you for clarifying, if this is true. Very infortunate and abnormal that I cant find this info anywhere
You look surprised!
if I am surprised payments are not processed automatically?
Jul 20, 2019
0
#10
notmtwain wrote:
Stupid-Monkey wrote:
Martin_Stahl wrote:
The purchase through the app stores is not automatic. A staff member has to process those and they won't likely do that before Monday during US business hours.
thank you for clarifying, if this is true. Very infortunate and abnormal that I cant find this info anywhere
You look surprised!
oh nevermind got it lol
I bought diamond membership 1 month, with the 7 days free return, and even bought the 1 year plat membership for after this diamond membership but chess.com has not accounted any of this, I still somehow have the basic version and it asks me to buy premium. What the F?
Write to support@chess.com . There are people who have to process the subscriptions.