How do I contact chess.com support?

I been waiting for support for a month.

be patient they might not ever respond even when the say they will

Did the tool say you would be contacted?

Hello, excuse me, friend, how would I buy the pro version from Venezuela without having a credit card or PayPal account?

Hmm. The premium version?

I have never heard of a pro version.

justbefair is toooooooooooooooooooooooooooooooooo

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to give "WhatsNewInChess" their account back.

Maybe he is a [removed -- MS]?

I need to change my credit card and I can't. I tried many many times, but the site is not working. I gave all the information, press the button and nothing happens. My signature will finish and I can't pay. Chess.com is losing money. Please, contact me. I want to talk to a real person of Chess.com. Not Chessica.

why my internet suddenly going slow while playing chesscom, i tried to speedtest and everything is alright, but when i play suddenly my ping went red and i lose so many times (i played bullet and f**k yeah so annoying)

Just lost 30 ELO because I kept getting disconnected for some reason. My internet was fine even opened CMD just to ping google, and it was stable and fast enough in terms of bandwidth. I also tried clearing my browser cache and even re-logging into all my accounts on my devices.

You might check out the following.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

The email address isn't a method for contacting support anymore

i lost my pc so i can not join again my another chess.com account, i know user name , and its diamond member, who can help me to reach my account?

Do you know the email address associated with the account? If you remember me he password, you should be able to log in.

u contact chess.com support by contacting chess.com support

Hello

My profile picture was removed and I cannot upload a new one right now

I understand the rules now and I want to ask if this restriction is temporary or permanent

I only want to upload a real and appropriate profile photo

Thank you for your help

You need to contact Support directly.

I forgot to cancel my subscription before the free trial ended and I was charged. One of the billing policies of this platform says that first time subscribers can be refunded the full amount upon request and I contacted support and the billing expert straight up ghosted me. I can see that he has been online but still fails to respond to me.

How long ago did you do that? Did you fill out a form asking for the refund?