How long after payment does my membership get upgraded?

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Avatar of Daniel651

I just paid for a year's platinum membership (first-time), and I'm wondering how long I should expect to wait before my account is upgraded. I did not go through the normal hoops to pay - I used PayPal directly from me to order@chess.com since I was not allowed to use the PayPal option without a credit card. See this advice from chess.com support:

Sure, if you are having problems then you can send your payment directly
to 
order@chess.com Paypal address including a note with your username and
what you are purchasing. Thank you for your support of Chess.com!


Matt - Chess.com Member Support

I did so, but it's been a couple days now and my account is still a basic membership.

Avatar of Daniel651
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Avatar of Daniel651

OK, for future reference, when paying this way, give it a couple days. I just got it.

Avatar of jaclyn

@belkov2000- if you're still having troubles please send in a ticket at this link to our billing department.  We'd be happy to help!

http://support.chess.com/Tickets/Submit

Avatar of QueenLiWei

If you are able to pay by PayPal without credit card it will take a few seconds

Avatar of Anna101568

Last night I have purchased a platinum monthly membership with Gpay in India . I want to know when it will come in my account. Please help me my username is Annagunnu

Avatar of Martin_Stahl
Anna101568 wrote:

Last night I have purchased a platinum monthly membership with Gpay in India . I want to know when it will come in my account. Please help me my username is Annagunnu

If you don't see it applied soon use the Help option in the menu, while in that account, and contact Support for help.