How to remove card info

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Avatar of Sousuke_Aizen5

I login and added cc to pay platinum plan from website, then my son went to the chess app and choose platinum plan  pay via itune appleID, so now it created two orders.

how I can remove the previous one, and remove the card info I entered from the website chess.com. How can they ensure the security if they don’t have the ability to remove card information?

Avatar of Martin_Stahl
Sousuke_Aizen5 wrote:

I login and added cc to pay platinum plan from website, then my son went to the chess app and choose platinum plan pay via itune appleID, so now it created two orders.

how I can remove the previous one, and remove the card info I entered from the website chess.com. How can they ensure the security if they don’t have the ability to remove card information?

 

You will need to contact support using the option in the menu to do that.

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