Human help
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Jin554
Jan 14, 2025
0
#1
Is there any way to contact anyone from support staff? Something went very wrong. My puzzles score has been hacked.
Jan 14, 2025
0
#2
Jin554 wrote:
Is there any way to contact anyone from support staff? Something went very wrong. My puzzles score has been hacked.
What you're seeing is a known issue for members that have previously prestiged. Staff are are working on fixing the issue.
The safe move mode does not work, I can't take back a slipped move. It just turns the spaces red and if I move back I could not Castle. My email thelongolian@.
Feb 19, 2025
0
#4
Billyjobob wrote:
The safe move mode does not work, I can't take back a slipped move. It just turns the spaces red and if I move back I could not Castle. My email thelongolian@.
You're describing a premove. That marks the move in red
Yes, but it used to be yellow and you had to confirm that you intended to make that move. I could take it back and not lose anything.
Feb 21, 2025
0
#6
Billyjobob wrote:
Yes, but it used to be yellow and you had to confirm that you intended to make that move. I could take it back and not lose anything.
I can't say for sure but premoves and confirm moves aren't something that I would think work together. You you sure confirm moves is still enabled for your app?