They have long had a delay when activating an ios membership but I hadn't heard of one with android.
Did you watch the "State of Chess" broadcast yesterday? CEO Erik was talking about the challenges of experiencing five years of growth in six months.
I know they are trying hard to get on top of everything and I'm sure they appreciate your patience.
Hi. Same issue here. Just bought the gold membership yesterday + 7 days free trial included and still nothing, my account still appears as basic. Purchased through the app with google.
They have long had a delay when activating an ios membership but I hadn't heard of one with android.
Did you watch the "State of Chess" broadcast yesterday? CEO Erik was talking about the challenges of experiencing five years of growth in six months.
I know they are trying hard to get on top of everything and I'm sure they appreciate your patience.
Pretty sure Android has a similar manual process to link to accounts on site.
i bought today and havent got nothing yet mannNNNHJNNNNN(
i bought today and havent got nothing yet mannNNNHJNNNNN(
You do now 
I paid the yearly premium and cancelled it thinking it will cancel after a year because ive already paid for one year premium ,but now i have paid for the yearly subscription and i dont have premium do i get a refund for this im really stressed out caise it was a huge amount
I paid the yearly premium and cancelled it thinking it will cancel after a year because ive already paid for one year premium ,but now i have paid for the yearly subscription and i dont have premium do i get a refund for this im really stressed out caise it was a huge amount
If you started the trial and cancelled it, no money was collected.
I've got same problem. Can anybody help us with that ?