I can't reset my password

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Avatar of riordanversehanna
I was trying to log in to chess.com on Safari (I'm currently logged in to the Chess.com ios app) but I forgot my password, so I sent a pw reset link to my email. The thing is, it's nowhere in my email. What is going on and how can I fix this??
Avatar of Martin_Stahl
riordanversehanna wrote:
I was trying to log in to chess.com on Safari (I'm currently logged in to the Chess.com ios app) but I forgot my password, so I sent a pw reset link to my email. The thing is, it's nowhere in my email. What is going on and how can I fix this??

Did you check your junk/spam folders?

Avatar of riordanversehanna
Yep, and it's not there
Avatar of khulpu

This also happening to me since last week. Very frustrating. I've only been able to access via the Google federated login but by doing so I'm losing on features.

Avatar of Martin_Stahl
greaterwizard wrote:

This also happening to me since last week. Very frustrating. I've only been able to access via the Google federated login but by doing so I'm losing on features.

If the account is the same the features are the same.

Avatar of khulpu
Martin_Stahl escreveu:
greaterwizard wrote:

This also happening to me since last week. Very frustrating. I've only been able to access via the Google federated login but by doing so I'm losing on features.

If the account is the same the features are the same.

Maybe but I still need a password on devices I can't login with my Google Account.