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i have changed my connection seetings by wrong

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DiamondApe

i have changed the coonection seetings by wrong and when i go for agame that massage is alawys be what to do? i cant start agame the seeting buttom ccant be openHelp

notmtwain
DiamondApe wrote:

i have changed the coonection seetings by wrong and when i go for agame that massage is alawys be what to do? i cant start agame the seeting buttom ccant be open

https://www.chess.com/live#settings

DiamondApe

it keep receving the photo and nothing cant be opend

 

notmtwain

Write an email to support.

https://support.chess.com/customer/portal/emails/new

splinters
I can't open play to get too daily chess and the home button gets to the daily chess button but it doesn't work . I have an older iPod and safari cannot update .is that the problem?
splinters
When I'm on pc and my computer works ok into the site and play live chess I get so far into a game and winning usually and after I submit the move the game freezes and my intended move is not recorded and sent ,my game is then terminated as a time forfiet ,ie abanded.why ? Is it someone is cheating or what?
notmtwain
splinters wrote:
When I'm on pc and my computer works ok into the site and play live chess I get so far into a game and winning usually and after I submit the move the game freezes and my intended move is not recorded and sent ,my game is then terminated as a time forfiet ,ie abanded.why ? Is it someone is cheating or what?

No, you lose because you have a bad internet connection. The game freezes when you lose your connection.  You lose if you cannot reconnect in less than one minute.