I keep getting disconnected

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Avatar of MitraMai
I keep getting disconnected from chess. com. now it's more or less every game. I don't know how many games I've lost, just because they've gotten "abandoned". there's nothing wrong with my internet connection. and yes, I've read the suggestions on what to do. they don't work for me. I've seen others having the same problem. is there something else I can do?
Avatar of Martin_Stahl
MitraMai wrote:
I keep getting disconnected from chess. com. now it's more or less every game. I don't know how many games I've lost, just because they've gotten "abandoned". there's nothing wrong with my internet connection. and yes, I've read the suggestions on what to do. they don't work for me. I've seen others having the same problem. is there something else I can do?

You might check out the following articles

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Avatar of MitraMai

I have, didn't help. But now I have a new router, let's see if that helps.

Thanks for replying.