sadge life
I lost to a cheater but did not get refund points.
sadge life
This does not have to do with the main thing but what if someone wins you?

sadge life
This does not have to do with the main thing but what if someone wins you?
Dude I do not have to tell you ? Is it something related to you ?

I played a 5 round swiss tournament. I lost to someone in the second round. Later after 6 days, a found out that this person's account was closed due to cheating but I did not get refund points !
You could always ask support:
https://support.chess.com/article/346-contact-us

I got 30 points refund in 3 days. ( from 4 games)
https://www.chess.com/forum/view/general/4-caught-in-3-days-in-5-mins-blitz
You don't get refund points and there are good reasons for this!
I got refunds when I lost to another cheater

Cheaters on the rampage these days. I worked my tail off to reach a little over 1300 ratings and from 600 ratings. Then next thing you know I am on a huge losing streak from having a over 100 gap within the last two weeks I have lost many games which is catching up to my gap I had and reviewed all the games I played believe it or not every single one of them played all the best moves. I make mistakes and nobody else does? Chess.com is not taking this seriously and I reported these games and nothing is being done about it. I am furious because I payed and played my tail off to reach where I reach. I even blundered my queen on purpose to see and guess what they even cheat then too. I feel like I am playing against bots than humans because clearly they prefer to do this in justice. I know my comment long but I am fed up and just feel like leaving this chess alone especially with the amount I have invested into it.
You know pissed me off more is that when you tell them you know are cheating you know what they say, thank you for the compliment. Imagine that they are proud about cheating.
If you reported them then they are either clean, the site hasn't looked at the ticket yet, or it was inconclusive. That said, it's unlikely everyone you played all the best moves.
I played a 5 round swiss tournament. I lost to someone in the second round. Later after 6 days, a found out that this person's account was closed due to cheating but I did not get refund points !