I paid 2 times !

Sort:
Avatar of Scadoodle217

Hello I paid 2 [removed --MS] Times for the sub. In total 40$ for the monthly Diamond…. And its still say (that I have the basic version)…..

Avatar of Martin_Stahl
Scadoodle217 wrote:

Hello I paid 2 [removed --MS] Times for the sub. In total 40$ for the monthly Diamond…. And its still say (that I have the basic version)…..

If you purchased through one of the apps, it likely applied payment to the email associated with the app store.

To resolve, contact Support directly using the option in the menu and choose the billing related option. You should include information about where the purchase was made and if the process had a confirmation code that as well